Privacy Policy
Courteous Signing Notary Services, LLC and https://courteoussigningnotary.com Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING https://courteoussigningnotary.com (HEREINAFTER REFERRED TO AS THE “SITE”).
This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.
IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Courteous Signing Notary Services, LLC email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or mobile notary services, loan signing services, trust and estate document signing services, Courteous Vault digital-vault access, appointment scheduling, educational content, guides, and forms (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy.
If you have any questions about this Privacy Policy, please contact Marcelina Potter at [email protected].
If you do not agree with the terms of this Privacy Policy, do not use or browse the Site.
1. Definitions
“Company”, “We”, “I”, “Our”, or “Us” means Courteous Signing Notary Services, LLC and https://courteoussigningnotary.com.
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Marcelina Potter, Courteous Signing Notary Services, LLC, or https://courteoussigningnotary.com, and any and all written or downloadable material purchased, viewed, or otherwise offered on https://courteoussigningnotary.com, such as blog posts, graphics, designs, documents, information, templates and materials.
“Personal Information” means information that can be used alone or with other information to identify, contact, or locate a person or identify an individual in context. This may include your name, email address, telephone number, mailing and billing address, appointment and service-request information, identification type, witness requirements, order information, and website activity. Payment card details are processed by third-party payment processors and are not stored or processed on our servers.
“Site, Courses, Services, and/or Products” means https://courteoussigningnotary.com, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or mobile notary services, loan signing services, trust and estate document signing services, Courteous Vault digital-vault access, appointment scheduling, educational content, guides, and forms available on the Site.
“Site” means https://courteoussigningnotary.com and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement:
The Site and its Content are owned by Courteous Signing Notary Services, LLC.
Courteous Signing Notary Services, LLC is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.
3. What kind of Personal Information do we collect?
Personal Information You Provide:
When using the Site, filling out forms, scheduling services, purchasing products or services, providing comments, or contacting us, you may be asked to provide your name, email address, telephone number, mailing or billing address, appointment and service-request information, identification type, witness requirements, and order information. We use this information to respond to requests, provide purchased services, create and support Courteous Vault accounts, mail requested materials, process orders through payment providers, improve the Site, and send communications permitted by law. Payment card details are submitted directly to the applicable payment processor and are not stored or processed on our servers.
Personal Information Automatically Collected:
Through use of the Site, the Company and its website hosting and analytics providers, including UENI and Google Analytics when enabled, may automatically collect information related to your use of the Site. This may include general geographic location, pages viewed, referring pages, device and browser information, IP address, and whether you view the Site on a mobile device, tablet, or desktop.
We use automatically collected information for analytics, Site security, fraud prevention, performance measurement, and improving the visitor experience.
4. What if the Personal Information we have about you is incorrect or you want to update it?
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact Marcelina Potter at [email protected]. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
5. When do we collect Personal Information?
We collect Personal Information when you schedule or request a service, make or attempt a purchase, create or request a Courteous Vault account, download a resource, subscribe to communications, submit a form, contact us, browse the Site, or otherwise provide information to us. You may browse public portions of the Site without directly providing Personal Information, although certain information may be collected automatically as described above.
If you are outside the EU, purchasing a product or requesting a service does not prevent us from sending transactional messages needed to complete your order, create or support your account, or provide the requested service. Marketing emails will include an unsubscribe method. You may unsubscribe from marketing communications at any time using the link in the email or by contacting Marcelina at [email protected].
If you are in the EU, we will send marketing communications only when a lawful basis permits them, including where you have affirmatively consented. You may withdraw consent or unsubscribe at any time using the link in the email or by contacting Marcelina at [email protected]. Transactional or service-related messages may still be sent when necessary to fulfill a contract or provide a requested service.
6. How do we use your Personal Information?
When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our Site in order to better serve you.
• To allow us to better serve you in response to your customer service requests.
• To administer a contest, promotion, survey, or other Site feature.
• To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
• To send periodic emails regarding the Site, Courses, Services, and/or Products.
7. Do we share your Personal Information with anyone?
We do not sell or trade your Personal Information. We may disclose Personal Information to service providers and other parties only as described below, as needed to operate our business, provide requested services, process transactions, comply with law, or protect rights and safety.
● in order to comply with an investigation, law enforcement inquiry, government entities, courts, or other third parties as required or allowed by applicable law, such as for legal and/or safety purposes.
● Third-party service providers that provide products, tools, platforms or services to us, such as email-list building, website management, customer service, account maintenance, and performing other activities and services related to the management and running of our company. These providers may include UENI for website hosting and site functions; PayPal and other displayed payment processors; My Life & Wishes for Courteous Vault account hosting, storage, security, and support; email and customer-relationship-management providers; analytics providers; and delivery or mailing providers when physical materials are sent.
● Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc. that offer functionalities and services to use their services through our website (i.e., pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site, your information will be shared with those platforms to complete those functions and activities.
● If we use advertising or social-media measurement tools in the future, those providers may use cookies or similar technologies to measure campaigns or tailor advertisements. We will use those tools only as permitted by applicable law and will update this Privacy Policy when our practices materially change.
We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Courteous Signing Notary Services, LLC is not responsible for any unauthorized use by that third party.
We do not knowingly permit third parties to track visitors on the Site for those third parties’ independent advertising purposes. Website hosting, analytics, payment, and other service providers may use cookies or similar technologies as needed to provide their services, prevent fraud, measure Site performance, or support functions requested by you.
8. How do we protect your Personal Information?
The Site uses HTTPS and an SSL certificate. We do not request that customers send payment card information by email.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Courteous Signing Notary Services, LLC and its staff and independent contractors may access your Personal Information.
Information transmitted through checkout is protected using the security measures supplied by the Site and the applicable payment processor.
Transactions are processed through third-party payment providers, including PayPal and any other provider displayed at checkout. Payment card details are not stored or processed on our servers. Payment providers process information under their own privacy policies and terms.
9. Do we use 'cookies' or social media pixels?
Cookies. We, and third-parties as described in Section 7 herein, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails, or view our advertisements. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
● Help remember and process the items in the shopping cart.
● Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
● To personalize your experience and better understand customers’ preferences for our marketing and business purposes.
● Cookies may also be used to maintain Site security, prevent fraud, remember preferences, support forms and checkout functions, and measure the performance of Site content and marketing campaigns.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Courses, Services, and/or Products, as cookies are necessary to help track and enhance your experience on the Site.
Pixels. We do not currently represent that social-media advertising pixels are active on the Site. If pixels or similar advertising technologies are enabled later, this Privacy Policy will be updated to identify their use and purposes.
10. Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by emailing us at [email protected].
11. Courteous Vault Accounts and Password Privacy:
Courteous Vault account access is provided through a separate platform operated by My Life & Wishes. You are responsible for protecting your username, password, temporary credentials, and account access. Notify us promptly at [email protected] if you believe your Courteous Vault credentials or account have been compromised, and follow the platform’s security and support instructions.
Do not share login credentials except with a person you intentionally authorize in accordance with the Courteous Vault service and the platform’s terms. We are not responsible for loss caused by your failure to protect credentials or by unauthorized sharing. Documents and information entered into Courteous Vault are submitted to and stored on the My Life & Wishes platform and are also governed by that platform’s privacy, security, and service terms. We may receive or use limited customer and account-administration information needed to create, activate, and support your Courteous Vault account, but we do not use vault contents for marketing.
12. Google Analytics and Advertising:
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change in the future.
Google Analytics may be used to measure Site traffic and interactions. We do not represent that Google Demographics and Interests Reporting is enabled unless that feature is specifically activated for the Site.
When Google Analytics is enabled, Google may use first-party cookies or similar identifiers to provide aggregated information about Site usage and performance. We do not currently represent that DoubleClick advertising cookies or Google Ads features are enabled on the Site.
You may manage Google advertising preferences through Google’s Ad Settings and may limit Google Analytics collection by using Google’s Analytics Opt-Out Browser Add-on, where available.
13. California Online Privacy Protection Act (“CalOPPA”):
CalOPPA stretches well beyond California to require any person or company that operates websites collecting Personal Information from California viewers/consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.
Pursuant to CalOPPA, we agree to the following:
Users can visit and browse public portions of the Site without directly identifying themselves, although automatically collected information may still be processed as described in this Privacy Policy.
There is a link to this Privacy Policy in the footer of the Site.
Our Privacy Policy link includes the word “Privacy,” is titled “Privacy Policy,” and can be found in the Site footer.
You will be notified of any Privacy Policy changes on our Privacy Policy Page (see bottom “Updated On” date).
14. Children’s Online Privacy Protection Act (“COPPA”):
The Site and services are intended for adults. We do not knowingly market to or collect Personal Information from children under 13.
We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site.
If you are a parent or guardian and believe a child under 13 provided Personal Information through the Site, contact us at [email protected] so we can evaluate and, when appropriate, remove it.
15. Fair Information Practices:
In order to comply with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will provide notices by email, writing, telephone, or another legally permitted method as required by applicable law. When Arizona Revised Statutes Section 18-552 applies, required notices will be made within 45 days after determining that a security system breach occurred, subject to law-enforcement needs and other provisions of that law.
16. CAN-SPAM Act of 2003:
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law.
We collect your email address and name so we can:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders of a course, product, or service.
• Send you additional information related to your course, product and/or service.
• Market to our mailing list or continue to send emails to you after the original transaction has occurred.
• Email you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.
In accordance with the CAN-SPAM Act, we agree to the following:
• We will not use false or misleading subjects or email addresses.
• We will identify commercial email messages as advertisements when required by law.
• We will include our valid business mailing address in commercial marketing emails: P.O. Box 15043, Mesa, AZ 85211.
• We will take reasonable steps to require third-party email and customer-relationship-management service providers acting for us to support applicable email-marketing requirements.
• We will honor valid opt-out and unsubscribe requests as required by law.
• We will provide an unsubscribe link or another appropriate opt-out method in commercial marketing emails.
TO UNSUBSCRIBE:
If at any time you would like to unsubscribe from receiving future emails, you can email us at Marcelina at [email protected] or follow the instructions at the bottom of any email you receive from us and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. If you experience any problems unsubscribing, please email Marcelina at [email protected] and we will promptly handle your removal.
17. Your General Data Protection Regulation ("GDPR") Rights
If you are located within the European Union ("EU"), you are entitled to certain rights under the GDPR. You have the right to:
● Know how long we keep your information. We retain Personal Information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, satisfying legal, tax, accounting, security, and contractual obligations, resolving disputes, and enforcing agreements. Retention periods may differ by information type and applicable law.
● Access, rectify or erase your personal information.
● Withdraw your consent to the Company's processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
● Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
● Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.
18. Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the following information:
Courteous Signing Notary Services, LLC
Website: https://courteoussigningnotary.com (see contact form)
Mailing Address: P.O. Box 15043, Mesa, AZ 85211
Email: [email protected]
Updated on September 15, 2026